Privacy Policy

Who is responsible for your data

COSMOS Industrial Access Solutions (COSMOS), based in Lithuania, is responsible for the personal data described in this policy.

Questions about privacy or this policy can be sent to info@cosmos.lt.

Personal data we process

We process information you provide directly and limited technical information required to operate and protect the website.

• Name, email address, message and any project information you submit through the enquiry form.
• Information you choose to provide in later project correspondence.
• Basic request and security data, such as IP address, browser type and request time, where recorded by the website or hosting systems.

How and why we use personal data

We use personal data only for defined business and website purposes.

• To respond to enquiries and take steps requested before entering into a contract.
• To manage project communication and related business correspondence.
• To operate, maintain and secure the website based on our legitimate interests.
• To comply with applicable legal obligations and establish or defend legal claims where necessary.

Sharing and international transfers

Access is limited to authorised COSMOS personnel and service providers that support website hosting, email, form delivery or other necessary business systems. We may also disclose information where required by law. COSMOS does not sell personal data.

If a service provider processes data outside the European Economic Area, we will use an appropriate transfer mechanism and safeguards required by applicable data-protection law.

How long we keep personal data

We keep enquiry and correspondence data only for as long as needed to respond, manage a potential or active business relationship, meet legal obligations, or resolve disputes. Data is then deleted or anonymised when it is no longer required.

Cookies and similar technologies

The website may use cookies or similar storage that is necessary for core operation, security and form functionality. If optional analytics or advertising technologies are introduced, the site will provide updated information and any choices required by law before they are used.

Your data-protection rights

Depending on the circumstances and applicable law, you may have the following rights:

• Access personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion or restriction of processing.
• Object to processing based on legitimate interests.
• Receive portable data where that right applies.
• Withdraw consent at any time where processing relies on consent.
• Lodge a complaint with the Lithuanian State Data Protection Inspectorate or your local supervisory authority.

Contact us about privacy

To ask a question or exercise a data-protection right, email info@cosmos.lt. We may need to verify your identity before completing a request.